The location of this directory varies depending on which operating system Sync has been installed on. Tasktop Sync stores log files and other information in a data directory. You may now use the Tasktop Sync Service Manager to restart Sync in the background by clicking "Start." Data Directory Location To do this, exit the Tasktop Sync UI by closing the window or selecting "Exit" from the Tasktop menu. Once the task mapping configuration has been completed and Sync has been verified as working you can resume running it as a service in the background. Once the service has been stopped, access the Sync user interface by running the Tasktop Sync application installed as part of the installation process (typically Files (x86)\Tasktop Sync\Tasktop If after running the Sync application you receive an error that another process is using the workspace, this indicates that the service has not been shutdown or has not finished shutting down.įor further details on using the Tasktop Sync UI, please consult the user guide. If the service status is started, you should shutdown the service by clicking the "Stop" button.
To check whether the service is running and shut it down, run the Tasktop Service Manager application (from the Windows start menu) installed as part of the installation process. To access the Tasktop Sync user interface, you must login as the user account used to run the Tasktop Sync service.īefore you can access the UI you must shutdown the Sync service if it is running. Task Mapping Configuration and Maintenance This known limitation is described in the Known Limitations. Note: You must use the Windows Service application to configure the services user account (you cannot use the Tasktop Sync Service Manager).
Select the "Run this program as an administrator" radio button under the Privilege Level heading and click "Apply".Under the Compatibility tab, click the "Change Settings for all users" button.Navigate to the directory where Tasktop Sync has been installed (typically Files (x86)\Tasktop Right-click on the file and select Properties.Select the "This account" radio button and enter in the Administrator account and the password.Right click on the Tasktop Sync service and select properties, you should see the following dialog:.Scroll down to the Tasktop Sync Service as shown:.Open the Windows Services application by going to Administrative Tools -> Services.To configure Tasktop Sync to use the Administrator user account:
If that is not possible, consult the Known Limitations below for a workaround.
Note that you will need to complete the steps on user setup before you can import the license file. Installationĭetailed instructions on system requirements, license activation and installation preparation are available in the Installation Guide.
This document describes how to install and configure Tasktop Sync as a Windows service.